Q: I am receiving financial aid that doesn’t get disbursed by the payment date. Will I be charged the late payment?
A: We honor financial aid as long as you show proof of receiving financial aid along with a date of when you will be receiving it.
Q: Why is my apartment not cleaned the day I move in?
A: Because we allow you to move in Sunday at 12:00 after graduation. This eliminates you from having to find storage for your items. Our cleaning can take up to 4 to 6 weeks to complete to assure proper cleanliness of your apartment.
Q: What utilities are included in the rent?
A: We pay for the water, trash and sewage for a majority of our units.
Q: Do you allow pets?
A: We do not allow dogs or cats but do allow small caged animals like birds, rodents, fish, etc.
Q: What if something happens in the apartment after business hours?
A: We have a 24-hour maintenance staff.
Q: I have signed a lease but I am no longer planning to be enrolled at Ohio University. Am I allowed out of my lease?
A: You are allowed to get out of your lease ONLY by finding a sublettor to take over your lease that is compatible with your roommates. You must contact us before doing so.
Q: I have moved into my apartment and I have no power.
A: First you need to check your breaker box to see if the breakers are off. If not, then you need to call AEP to make sure the electric was turned on.
Q: Should I be concerned with big special holiday weekends such as Halloween and Palmer Fest?
A: We provide security for those major weekends for your protection although you are still responsible for your guests that come in and out of your apartment.
The following is a list of emergency phone numbers to use after business hours. Please note that for emergencies and non-emergencies during business hours (Monday-Friday 9:00am to 4:00pm) call 740-592-1279. For after business hour emergencies only call 740-590-2660 or 740-591-1279. The AEP phone number is 1-800-277-2177.
If these numbers are used after business hours and there is no emergency you will be charged $100.00 for a call-in charge.
Examples of emergencies: water running from ceiling, electric out, no heat or fire (please also call 911).
- Click here to download a Maintenance Request List (Adobe PDF).
- Click here to download an Apartment Inspection Report (Adobe PDF).
Dear Renters & Subleases,
You must put the electric bill in your name. Please make arrangements for this bill to be sent to your home address for the summer, then to your apartment when you return from summer break. The breakers in the apartments will be shut off except for the refrigerator breaker. Please call American Electric Power at 1-800-277-2177 to sign up for electric.
Parking: You may purchase a parking pass. Parking will be rented on a first come basis. Parking passes are required at all times in lots or you will be towed.
Please keep in mind that bills are sent to you as a convenience. Rent is due on the following dates:
- June 15
- November 15
- August 15
- March 15